We empower Buyer Protection Policy to our customers and aim to offer 15-days replacement policy from the date of delivery. If you are not satisfied with the product, please visit our return request form and avail our hassle-free quick pick-up service. Shipping charges are non – refundable.
Hence, we bring you easy and streamlined process to return products, whenever applicable. BigPitara.com can reject the returns if damaged or used.
For making a return request, follow the instructions:
1. Sign in with your account
2. Go to your profile
3. Click My Orders
4. Go with the Returns Option and fill the form.
5. In case of detailed information, you can go to Helpdesk and start chatting. Our representative will assist you in no time.
Conditions for making a Return Request:
1. We accept the returns within 15 days from the date of delivery of an item.
2. The recipient must be an Indian Citizen.
3. Orders of a business-related combos cannot be returned once delivered.
4. The products must be in a healthy condition, BigPitara.com can reject the returns if damaged, worn, altered or washed.